FAQ's

General frequently asked questions

At JanviTrans Packers and Movers, we understand that relocation can be stressful. That’s why we’ve answered some of the most common questions to help you plan a smooth move.

Whether you're shifting your home, office, or vehicle, we ensure a reliable and hassle-free experience with transparent pricing, safe packaging, and timely delivery.

The duration depends on: (1) Number of rooms being moved - 1BHK typically takes 6-8 hours (2) Distance between locations - local moves finish faster (3) Special items like pianos or artwork that need extra care. We provide exact timelines after surveying your home.

We offer: (1) Basic liability coverage included (2) Full-value protection insurance (recommended for antiques) (3) Special handling for glass/marble items. Our 30 years experience means we know exactly how to protect your belongings.

We accept all popular Indian payment options: (1) UPI (PhonePe/Google Pay) (2) Credit/Debit cards (3) Net banking (4) Cash on delivery. Small advance required to book your date, balance paid when your items arrive safely.

Our flexible policy allows: (1) Free date changes with 2-day notice (2) 90% refund for cancellations before 3 days (3) Same-day changes based on availability. Just call our Mumbai office to make adjustments.

We provide complete packing solutions including: (1) Heavy-duty boxes in multiple sizes (2) Special mirror/wall art boxes (3) Industrial-grade bubble wrap (4) Furniture blankets. Our team brings everything needed for professional packing.

For TVs, computers and appliances we: (1) Use original packaging when available (2) Apply anti-static protection (3) Create custom foam inserts (4) Transport vertically when needed. Never lost a single electronic item in 30 years!

Absolutely! Our technicians: (1) Carefully take apart beds, cupboards (2) Label all parts (3) Wrap each piece (4) Reassemble perfectly at your new home. No extra charge for standard furniture assembly.