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FAQ

FAQ's

General frequently asked questions

At JanviTrans Packers and Movers, we understand that relocation can be stressful. That’s why we’ve answered some of the most common questions to help you plan a smooth move.

Whether you're shifting your home, office, or vehicle, we ensure a reliable and hassle-free experience with transparent pricing, safe packaging, and timely delivery.

The duration depends on: (1) Number of rooms being moved - 1BHK typically takes 6-8 hours (2) Distance between locations - local moves finish faster (3) Special items like pianos or artwork that need extra care. We provide exact timelines after surveying your home.

We offer: (1) Basic liability coverage included (2) Full-value protection insurance (recommended for antiques) (3) Special handling for glass/marble items. Our 30 years experience means we know exactly how to protect your belongings.

We accept all popular Indian payment options: (1) UPI (PhonePe/Google Pay) (2) Credit/Debit cards (3) Net banking (4) Cash on delivery. Small advance required to book your date, balance paid when your items arrive safely.

Our flexible policy allows: (1) Free date changes with 2-day notice (2) 90% refund for cancellations before 3 days (3) Same-day changes based on availability. Just call our Mumbai office to make adjustments.

We provide complete packing solutions including: (1) Heavy-duty boxes in multiple sizes (2) Special mirror/wall art boxes (3) Industrial-grade bubble wrap (4) Furniture blankets. Our team brings everything needed for professional packing.

For TVs, computers and appliances we: (1) Use original packaging when available (2) Apply anti-static protection (3) Create custom foam inserts (4) Transport vertically when needed. Never lost a single electronic item in 30 years!

Absolutely! Our technicians: (1) Carefully take apart beds, cupboards (2) Label all parts (3) Wrap each piece (4) Reassemble perfectly at your new home. No extra charge for standard furniture assembly.